What Alight Offers

Alight is one of the nation’s leading private Medicare exchanges. It gives you access to hundreds of quality Medicare plans and provides personalized support to help you through the shopping and enrollment process. Alight's services are offered to you at no cost — you only pay for the plans you enroll in.

If you’re an AT&T retiree or former employee and are eligible for Medicare, you and your dependents who are eligible for Medicare can get health coverage through Alight. This is your source to learn more.
Learn some basics about Medicare and the types of plans available through Alight.
If you have an HRA, you'll manage it through Alight. Learn more about the account.
Find out how to prepare for and confirm your appointment with an Alight licensed Benefits Advisor.
Get more information about your transition to Medicare coverage through Alight, or contact us for help.

Medicare Basics

Three months before you turn 65, you can enroll in Original Medicare Parts A and B through Social Security. Original Medicare helps pay for hospital stays and doctor’s visits, but it doesn’t cover everything. That’s why many people buy additional Medicare insurance. 

That’s where Alight comes in. Through Alight, you can shop for Medicare plans and get personalized, unbiased guidance, making sure you find the best plan to meet your needs. 

Types of Plans

There are three main types of Medicare plans: Medicare Advantage, Medicare Supplement, and prescription drug plans.


Medicare Advantage

Also known as Part C, Medicare Advantage plans cover the same services as Original Medicare Parts A and B and often includes prescription drug coverage. Some plans offer additional benefits like dental, vision and hearing care. These plans can be a good value if you’re looking for all-in-one medical and drug coverage with low or $0 premiums.

Watch: Is Medicare Advantage right for you?

Medicare Supplement

Sometimes called Medigap, Medicare Supplement plans help pay some of the out-of-pockets costs that aren’t covered by Original Medicare, like copays, coinsurance and deductibles. With this option, most people buy two separate plans — a Medicare Supplement plan for medical expenses and a prescription drug plan for medications.

Watch: All About Medicare Supplement

Prescription drug plan

Having a prescription drug plan (also called Part D) provides protection against high drug costs. You can add a prescription drug plan to your Original Medicare plan or combine it with a Medicare Supplement plan.

Watch: Make sure your prescription drugs are covered

Shop and Enroll

When you're ready to shop for a plan, Alight's plan recommendation tool can help you quickly sort through a wide range of options. You can also compare coverage, cost and enroll online.

You can learn more about Medicare and the types of plans available in Alight’s Medicare guide


If you’re eligible for a Health Reimbursement Account (HRA), you can pay for expenses such as premiums, copays and coinsurance, and then get reimbursed for those expenses from your HRA. You'll manage your HRA through Alight.

To learn more about the AT&T Medicare-Eligible Health Reimbursement Account Program, view the Summary Plan Description. Sign in with your AT&T Benefits Center user name and password and select Plan Docs and Legal Notices, then Health & Welfare Summaries and Legal Information. On that page, under Medicare-Eligible Health Reimbursement Account Program, click on AT&T Medicare-Eligible Health Reimbursement Account Program. To request a free, printed copy of the Summary Plan Description, call the AT&T Benefits Center at 877-722-0020 from 7 a.m. to 7 p.m. Central Time, Monday through Friday.



The packet you receive in the mail includes a prescheduled appointment with an Alight licensed Benefits Advisor. A Benefits Advisor offers unbiased guidance and can answer your questions and help you find coverage that fits your needs.

Note: You must confirm your appointment at least five days before the appointment, or a Benefits Advisor cannot meet with you.  

To confirm or reschedule your appointment, visit Alight Retiree Health Solutions or call 800-928-8027 (TTY use 711) Monday to Friday, 8 a.m. to 8 p.m. Central Time.

To prepare for your appointment, you can do the following:

  • Review your current AT&T group health plan benefits on the AT&T Benefits Center.
  • Beginning in October, check out the Medicare plan options and rates available through Alight Retiree Health Solutions. Before October, you can see plans and rates available for the current plan year.
  • Write down any questions you have, and bring them to your appointment.


View the following resources for more information about your transition to Medicare coverage through Alight.

Guides for retirees becoming eligible for Medicare in 2023

Guides for retirees eligible for Medicare in 2022


Contact Us

Alight is here to answer your questions before, during and after enrollment. Visit Alight Retiree Health Solutions or call 800-928-8027 (TTY 711).

For information about the AT&T Group Medicare Advantage (PPO) plan administered by UnitedHealthcare®, contact UnitedHealthcare at 866-819-3448 (TTY 711), 8 a.m. to 8 p.m. local time, 7 days a week.

If you are a former bargained-for employee, and you or your dependents are already Medicare-eligible or within 60 days of reaching age 65 and still covered under a current collective bargaining agreement, contact the AT&T Benefits Center at 877-722-0020 to determine whether you are eligible for Alight Retiree Health Solutions at this time.